Terms of Service

Last updated: November 14, 2026

1. Overview

Welcome to Twinkle Pine. Throughout these Terms of Service, the terms "we", "us" and "our" refer to Twinkle Pine.

Twinkle Pine operates this online store and website, including all related information, content, features, products and services, to provide you with a convenient shopping experience.

By visiting our website or purchasing something from us, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use our website or services.

2. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or that you have permission from a parent or legal guardian to use this website.

You agree not to use our products or services for any illegal or unauthorised purpose.

You must not transmit any harmful code, viruses or malicious software through our website.

3. General Conditions

We reserve the right to refuse service to anyone for any reason permitted by law.

You understand that your information, excluding payment card details, may be transferred across various networks.

Payment card information is always encrypted during transfer through payment processing systems.

4. Products and Services

We make every effort to display our products as accurately as possible.

However, colours and product appearances may vary depending on your screen and device settings.

We reserve the right to modify or discontinue products at any time without prior notice.

All product descriptions, prices and availability are subject to change without notice.

5. Orders and Payments

By placing an order, you agree that all information provided is accurate and complete.

We reserve the right to refuse or cancel orders where permitted by law, including cases involving suspected fraud, incorrect pricing or product availability issues.

If your payment has already been processed and your order is cancelled, you will receive a refund using your original payment method.

6. Pricing and Billing

All prices are displayed in the currency indicated at checkout.

You agree to provide current, complete and accurate billing and payment information.

Any applicable taxes, shipping fees or additional charges will be displayed during checkout where required.

7. Shipping and Delivery

We aim to process and dispatch orders within the estimated timeframes displayed on our website.

Delivery times are estimates and may vary depending on your location, shipping provider and circumstances beyond our control.

Please refer to our Shipping Policy for additional information.

8. Returns and Refunds

Our Returns and Refunds Policy explains the conditions and procedures for returning products and requesting refunds.

Nothing in these Terms of Service affects your statutory consumer rights under applicable law.

Please review our Returns and Refunds Policy before making a purchase.

9. Third-Party Services and Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, accuracy or practices of third-party websites.

Your use of third-party services is subject to their own terms and conditions.

10. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

Please review our Privacy Policy to understand how your information is collected, used and protected.

11. Errors and Inaccuracies

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges or availability.

We reserve the right to correct errors and update information at any time, subject to applicable law.

12. Prohibited Uses

You are prohibited from using our website:

• For any unlawful purpose.

• To violate applicable laws or regulations.

• To infringe upon our intellectual property rights or those of others.

• To submit false or misleading information.

• To upload or transmit viruses or malicious code.

• To interfere with the security or proper functioning of our website.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Twinkle Pine shall not be liable for indirect or incidental losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including statutory consumer rights.

14. Indemnification

You agree to indemnify and hold Twinkle Pine harmless from reasonable claims, liabilities and expenses arising from your breach of these Terms of Service or violation of applicable laws.

This provision applies only to the extent permitted by applicable law.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with applicable laws.

Nothing in this section deprives consumers of mandatory protections afforded by the laws of their country of residence.

16. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page with an updated revision date.

Your continued use of our website following the publication of changes constitutes acceptance of the revised terms, where permitted by law.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store: Twinkle Pine
Email: contact@twinklepine.co.uk
Phone: +351 961 757 244